MyAccess Upgrade FAQs

General Questions

Banner 9 Self-services provides a modern digital experience with a redesigned user interface.  It has the capabilities in accessing relevant information in an easy to navigate manner with both mobile and standard web enhancements. It will allow the Georgetown community greater access to relevant data and supports an improved overall user experience for students, faculty, advisors, and staff.

All students, faculty, and staff that utilize MyAccess to access student information will be using Banner 9 Self-Service.

Yes. There will be training materials and video tutorials available as new functionality is released. In addition, we will work with different offices who require specific training for the different functional areas across campus. There will also be Webinars offered for Students, Faculty and Staff starting in September and continuing through Registration for Spring 2023. More information to come.

Yes, you will use your netID and netID password.

Banner 9 Self-Service can be used with all browsers. Please ensure you are using the most updated version of that browser for optimal functionality. If you have any issues, clear your browser cache and cookies.

The projected launch of Banner 9 Self-Service is September 10th, 2022.


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Student Questions

Please contact studentrecords@georgetown.edu and let us know what data fields need to be updated. You may be asked to provide documentation in order for us to update information

Currently, you may create and save four plans.

Yes, when it is time for you to register, your plans from Plan Ahead can make this process quick and easy.

Yes, select the folder icon to add notes for each class. The notes are visible to you and your advisor who is reviewing your plan.

Registration holds affects all terms. Restrictions overrides only affects viewing terms.

If you are enrolled in two programs, your Primary and Secondary Curriculum is viewable in the right hand section.

No, you have to select the Submit button and then the section will appear “Registered” in the status column.

An error message will appear indicating the reason your registration submission was not processed.

Banner 9 does not produce PDFs of unofficial transcripts. If you need an actual transcript, you should click “Request a Printed Transcript” and submit your request through Parchment. You may request an electronic transcript or a paper transcript from Parchment. E-transcripts are typically delivered within 30 to 45 minutes.

Yes, when viewing a term schedule, go to the top right corner and find the printer icon. Once you select that icon, it will allow you to print the term schedule you are currently viewing.

Yes, in the Active Registration tab or under Schedule Details, you will see the grade mode indicated for each class.


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Faculty Questions

While you may enter information in either of these fields, it is not required to successfully submit grades.

You will be unable to make the change in MyAccess. Send an email to facultygrading@georgetown.edu for assistance.


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Advisor and Staff Questions

Yes, both the student and the advisor can view the student’s max hours in the bar below the registered course window on the Student Profile.

Yes, you are able to select the course you wish to view and a pop up will appear with detailed information on the course selected.

Yes, you are able to determine if a student has a hold. In the top right hand corner of the student profile you will see a holds icon with a red cell.


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